rmhc logo
  • Home
  • About Us
    • Mission & History
    • Our Team
    • Our Comforting Companion
    • Our Partners
    • Our Relationship with McDonald’s
    • Job Opportunities
    • FAQ
    • Media Center
  • What We Do
    • How to Stay
    • Ronald McDonald House – Fayetteville
    • Ronald McDonald Family Room – Rogers
    • Fort Smith House
    • Ronald McDonald Family Room – Fort Smith
    • Care Mobile
  • Get Involved
    • Volunteer
    • Share-A-Meal
    • Financial Gifts
    • Corporate Giving
    • Other Ways to Help
    • Share Your Story
  • Events
    • Red Shoe Soirée
    • Golf 4 A Cause
    • Red Shoe Shindig
  • Local Impact
  • Home
  • About Us
  • What We Do
  • Get Involved
  • Events
  • Local Impact
  • MENUmobile hamburger
  • CONTACT US
  • mobile search
  • How to Stay
  • Fayetteville House
  • Rogers Family Room
  • Fort Smith House
  • Fort Smith Family Room
  • Care Mobile
CONTACT US
  • Bedroom at the Ronald McDonald Family Room in Fort Smith

How to Stay

Over 17,000 families served to date

WHO MAY STAY

  • The family of a child under the age of 21 who is currently an active patient receiving medical treatment in the area.
  • Any family member or guardian who provides care and support for the child. One overnight room per family and a maximum of 5 people per family can visit the program at a time.
  • Family must have visitation rights for the patient in the hospital.
  • Distance from the hospital, financial situation, and unit the patient is in does not exclude a family from being able to utilize the space.

TYPES OF STAYS

  • Families can utilize our program as either as a Day Use Guest or an Overnight Family.
  • Day Use Guests do not have access to a sleeping room overnight, but can use the common areas of the program daily (7am – 9pm in Rogers and Fayetteville, 8am – 9pm in Fort Smith).
  • Overnight Families have access to the program 24/7 during the time that they are assigned an overnight room. They will have badge access to the program which will allow them to be able to come and go as needed to care for their patient in the hospital.
  • Both types of families can utilize the common areas, enjoy a snack or meal in the kitchen, do their laundry, and get the rest and relaxation they need to recharge before returning to the patient’s bedside.

ELIGIBILITY AND ADMISSION PROCESS

  • A registration form must be completed by the family at the front desk of the House or Family Room prior to accessing the program and its services.
  • Once a registration form is completed, for families who wish to stay overnight, room assignments are approved as availability allows.
  • If an open bedroom is not available, families will be placed on a wait list until a room opens up. During that time they are able to utilize the program as a Day Use Family.
  • Once confirmation is received, families may check in after 4 PM at the front desk of the House or Family Room.

SPECIAL REQUESTS

For families with children being treated at a medical facility outside of our program locations (Mercy Hospital NWA, Mercy Hospital Fort Smith, or Washington Regional), please call (479) 756-5600 to find out if one of our programs will be able to accommodate your needs.

PROGRAM POLICIES

Our Ronald McDonald House and Family Rooms open their doors to dozens of families each day, which requires a tremendous effort from our staff, volunteers, other families, and very generous community donors. To provide for the health and safety of everyone involved, we ask all families to observe the Program Policies that are provided upon check-in. We reserve the right to ask any family to check out at any time should it be considered necessary to preserve the well-being or health and safety of the other families staying with us.

DONATE
STAY
VOLUNTEER

Thanks for signing up!

LET'S KEEP IN TOUCH

Sign up to receive newsletters and updates from us.

Must be 13 or older to register. We value your privacy. Your personal information will be kept confidential and will never be sold to third parties. It will only be used for communications you request related to RMHC of Arkoma.
  • Online Giving Disclosures
  • Tax Returns & Audited Financials
  • Privacy Policy
  • Terms and Conditions
  • Contact Us
  • Donate



The following trademarks used herein are owned by McDonald's Corporation and its affiliates; McDonald's, Ronald McDonald House Charities, Ronald McDonald House Charities Logo, RMHC, Ronald McDonald House, Ronald McDonald Family Room, and Ronald McDonald Care Mobile.

RMHC is recognized as a public charity under Internal Revenue Code section 509(a) and has 501(c)(3) status. Donations to RMHC are tax-deductible to the full extent allowed by law. Donors should consult their tax advisor for questions regarding deductibility. RMHC of Arkoma's EIN is 73-1563945. A copy of our determination letter is available upon request. © RMHC 2023

RMHC of Arkoma
1333 Arapaho Ave, Ste A
Springdale, AR 72764
(479) 756-5600
  • Instagram
  • Facebook
  • Twitter