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FAQ

Frequently Asked Questions

Who can stay at the Ronald McDonald House or Family Room?
Our programs welcome the immediate family of children 21 or under who are being treated by the medical community we serve.

Can children stay at the House or Family Room?
Usually, children who are patients do not stay at the House, except when the child is being treated on an outpatient basis. Often, our House families include young siblings of the patient, so the House does frequently have children in residence. At this time, because our Family Rooms are not staffed overnight, minors are not able to stay overnight at those particular programs. We are always looking for ways to improve our families’ experiences, so this may change in the future.

How is a family referred to the House or Family Rooms? Are there income requirements for receiving services? Does a family have to live a specific distance from the hospital to be eligible to stay?
For questions directly related to use of our House or Family Rooms, please refer to the How To Stay page.

Who operates RMHC of Arkoma?
As a registered 501(c)(3) nonprofit, Ronald McDonald House Charities of Arkoma is governed by a Board of Directors who are responsible for major policy decisions affecting the organization and its programs. The Board hires the President & CEO, who is responsible for carrying out that policy and accomplishing the goals set out by the Board.

How many staff members are there?
Our administrative staff consists of: a President & CEO, a Director of Operations, Program Directors, Development Directors, and a Business & Database Coordinator. The House is staffed 24/7/365 and the Family Rooms are staffed daily (including weekends and holidays) by several Guest Services Managers and of course by our incredibly generous volunteers! For more information, please visit Our Team page.
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Must be 13 or older to register. We value your privacy. Your personal information will be kept confidential and will never be sold to third parties. It will only be used for communications you request related to RMHC of Arkoma.

The following trademarks used herein are owned by McDonald's Corporation and its affiliates; McDonald's, Ronald McDonald House Charities, Ronald McDonald House Charities Logo, RMHC, Ronald McDonald House, Ronald McDonald Family Room

RMHC is recognized as a public charity under Internal Revenue Code section 509(a) and has 501(c)(3) status. Donations to RMHC are tax-deductible to the full extent allowed by law. Donors should consult their tax advisor for questions regarding deductibility. RMHC of Arkoma's EIN is 73-1563945. A copy of our determination letter is available upon request. © RMHC 2024


RMHC of Arkoma
P.O. Box 8790
Fayetteville, AR 72703
(479) 756-5600
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